Shipping policy

Shipping Policy – TrueRelief

Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

Standard shipping typically takes 4–9 business days, depending on your location.

Please note that delivery times may vary due to factors outside our control, such as customs processing or carrier delays.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number.

Please allow 24–48 hours for tracking information to update in the carrier’s system.

Shipping Availability

We currently ship to most countries worldwide.

If your country is not available at checkout, please contact us at:

trytruerelief@gmail.com


Lost or Delayed Packages

If your order has not arrived within the expected delivery timeframe, please contact us at:

trytruerelief@gmail.com

We will work with the carrier to locate your package. If a package is confirmed lost, we will either send a replacement or issue a full refund.

Questions?

For any shipping-related inquiries, feel free to reach out to us at:

trytruerelief@gmail.com